4.1 - General
It is anticipated that training will be required for proper use of the system.
The vendor must supply all training and training materials required for
the training of personnel to administer, manage, operate and maintain the
system. Training sufficient to insure proper operation of the system must
be performed prior to the system operation date.
- WILL COMPLY
Since the system is "delivered" virtually immediately, operator personnel
will be contacted and given applicable login and passwords to the system,
and a training session (normally 30-45 minutes) via the telephone on
operating the system. After such training, operators will be proficient in
the use of the system; however they will have full access to our operator
personnel in our Network Communications Center for help whenever it is needed.
Documentation/Training materials will be provided via electronic transfer at
the time of training.
The EMCOM system incorporates a complete alert issuance "test/training" system
available for training and practice by system operators. The system may be
used at any time.
If on-site training is desired, EMCOM training personnel can be made available
for $1500 per day plus standard travel expenses. Normally only one day of
training would be required. An alternative is to have the agency's personnel
visit our own facility for a day to work with training and operator personnel