For Missing Child Searches, Emergency Preparedness/Notification or Homeland Security, the National Emergency Alert Noftification System is the most technologically advanced, simple to operate, and cost-effective intra/inter-agency, media and public alert, notification, communications and coordination system in existence. Its sophistication, capabilities, speed, breadth of coverage, notification rates, targeting, situation reporting mechanism, communications, coordination and back-up capabilities far exceed those of any system currently in use by any agency in the world.

EMCOM is a custodial agent for the world's most technologically advanced, comprehensive and integrated emergency notification system. It is capable of delivering targeted alert notifications to virtually 100% of any size of population in a user specified geographic region within 30-90 seconds of issuance.

A single point alert text entry triggers unique, user targeted, multi-lingual text and voice emergency notification via:
  • Satellite based WeatherAlert All-Hazard Radios
  • Satellite based WeatherAlert All-Hazard capable pagers
  • Telephone/Cell Phone voice notification
  • FAX Notification
  • E-Mail Notification
  • Cell Phone/Pager Text Messaging
  • Internet PopAlert "pop-ups"
  • PubAlert Activated Internet Web Pages
  • Automated Electronic Highway, Mall and Store Signs
  • Direct Neighborhood Notification by EMCOM Community Emergency Preparedness Coordinators

NOTE: Voice/FAX/Pager messaging also routed through Public Switched Telephone Network (PSTN) >
Click HERE to see Design Characteristics
Click HERE for Design Specification and Compliance Proposal

For speed, reliability, security and all of the other attributes listed in the Design Characteristics referenced above, EMCOM utilizes UNIX operating system based servers in its facilities. However this is transparent to all users of the system. Emergency agencies, community coordinators and others utilizing the system may use any type of computer they wish (i.e. Microsoft based system, MAC systems, etc. including lap top computers) to operate the system in their own facility/home. Additionally, key functions of the system may be accessed from a variety of wireless devices so that the system is accssible and available for use while "on-the-go".

There is NO need to install special systems or servers in emergency agency facilities to utilize the system. If the Emergency Operations Center already has an internet capable computer or laptop, the full system can be made available through the existing system. (In order to utilize the LiveAlert webcast capability or the IP based voice communications, the computer should be equipped with a sound card, and either speakers and a microphone, or a headset.)

This methodology allows for the EOC to be moved to any location with power and internet connectivity, and emergency managers can even operate the system from home... or on the go with a wireless device like a Blackberry PDA.

EMCOM personnel can schedule a demonstration where you can be given full access to the system (demo mode) from your own internet connected computer.

To view a "mock-up" of the System Operations area that would be available to you with use of the system, CLICK HERE.



The system incorporates a multitude of integrated features not found in any other system, including:
  • Multiple Levels of Back-Up
    The system incorporates several levels of back-up capabilities in case of system, power or communications failure, and is fault-tolerant to multiple simultaneous failures.

    Emergency managers can even issue alert notifications,
    situation reports or access the Emergency Victim Locator
    while "on-the-go" with wireless connectivity


  • Geographically seperate, redundant facilities
    EMCOM Network Control Centers, dialer facilities, and server facilities are located in reduntant multiple locations, such that single and even multiple points of facility, network, power or communications facility failures can be tolerated with little or no effect on system operation. Satellite capabilities include dual satellites, 5 uplink/earth station facilities and over 1200 downlink sites with over 2.5 Million square miles of coverage area, including the most populated areas of Alaska and Hawaii. Moreover, system administration as well as all of its capabilities and utilities can occur from any location from which internet access or other communications media (including amateur radio) is available, including from mobile command centers.

  • Integrated Response Mechanism / Feedback Loops (Situation Reporting)
    (Situation Reporting Subsystem)
    Another key facet of the EMCOM system is the incorporation of Response / Feedback loops to harvest key on-scene data (situation reports) required during emergency operations. A primary example are situation reports that indicate numbers of casualties, buildings damaged, fires burning, utilities out, etc. Emergency managers can utilize the incorporated situation reports, or create "ad-hoc" data surveys in moments to solicit responses for unique situations.

    Annotated Status Map Display: The situation reporting system incorporates ERIC (Emergency Response Integrated Cartography), a status map display subsystem where emergency managers can plot (annotate) map displays in the EOC with the location of occurances and the deployment of resources. The displays can show all incidents and resources, or any subset or subset on each with the "click" of a mouse. (i.e. only show law enforcement or only show fire department locations, etc.). Moreover, as directed by the Emergency Manager, these status displays can be made available for viewing to any/all other participating agencies, at any level, in their own EOC anywhere in the country. Agencies such as FEMA or Homeland Security have the ability to view single displays which integrate the data from multiple locations.

    As with all other EMCOM applications, the map facilities are also available to personnel in the field via wireless lap-top computers, PDA's and even network capable cell phones. (T-Mobile Sidekick phone depicted)

    The map plotting system also doubles as a crime statistics display system, where the occurances of various crime types can be plotted individually or together, and based upon starting and ending dates for the occurances.

    As with notifications, the situation reporting/feedback loop system provides a broad ability to collect this information and make it available in raw, importable format for Emergency Operations Centers to import into their own data collection and analysis systems. Data collected from all media pertaining to a single collection effort is consolidated into a single importable file for viewing or distribution.Methodologies include:

    • Internet web page forms - Organizations can quickly create and implement web page based forms with the information to be collected.
    • Internet WAP page forms - For use and direct entry of key information by personnel in the field using cell phones, PDA's, etc.
    • E-Mail - Operators can quickly create, or use pre-made survey/poll forms that are delivered (and responded to) via E-Mail. These surveys can be sent (and replied to) via either HTML based email forms, or plain text email that is readable in any email reader (useable by cell phones/PDA's etc. capable of receiving/sending standard E-Mail). E-mail can contain attachments of virtually any type, including printable forms that can be returned via FAX.
    • Packet Radio - Emergency Personnel that are HAM (Amateur Radio) operators can receive and reply to email type messages from any location via packet radio through their own local E-Mail/Packet gateway.
    • FAX - Forms can be generated and sent via FAX for personnel to complete and return via fax.
    • Voice - Text based Survey/Poll data can be converted into voice (and automatically be translated into various languages as required) and used via interactive telephone surveying, where responses are entered via a telephone "touch tone" pad.
    • Radio / Radio Relay - Through the EMCOM neighborhood based Community Coordinator program, response can be relayed via radio based Emergency Communications Traffic systems such as ARES/RACES.
    • EchoLink - Much like the Radio Relay, EchoLink provides HAM radio operators with the ability to relay situation report information to other operators anywhere in the country who can contemporaneously input the data into the system making it immediately viewable for emegency managers in the affected area.
    Responses to a particular survey/data collection effort, regardless of the media, are directed to a single collection point that is viewable via the internet, or downloadable for import into user supplied decision support programs.

    PhoneCamera Situation Report Capability
    When emergency personnel or EMCOM Community Coordinators are equipped with cell phone cameras, they can utilize the camera to submit photos of the affected area with their situation report. As with the situation reports, these photos are immediately available for viewing by emergency managers via the system's integrated Situation/Status Displays. Another way in which the EMCOM National Emergency Alert Notification System aids emergency managers in rapid damage assessment and resource allocation.

    For more information on Situation/Status Reporting, Click Here.

  • Homeland Security Advisory Status Update System
    The system incorporates an instant updating mechanism for the Homeland Security Status "colorbar" for a geographic region, zip code, city, county state or the nation with the click of a mouse. Changes are immediately reflected on Advisory Status colorbar displays on over 1 million pages across the internet. The system also automatically initiates a "change of status" alert through the full notification system.

  • Completely Configurable User Alert Reception
    Persons receiving bulletin messages from the system have the ability to fully configure how and when they will receive bulletins. This includes defining the day and times to send bulletins to multiple email addresses, text messaging capable cell phones or pagers, fax, or voice telephone numbers.

  • E N N WebCast: (LiveAlert) During emergency situations the local EMCOM Community Coordinator may request an E N N (EMCOM Emergency Notification Network) WebCast channel through our Network Communications Center. Within seconds, and using only WinAmp (or similar media application...) theiy can broadcast live voice information, instructions, etc. directly to the community/region through that region's emergency information web page, or through the EMCOM LiveAlert to cut-in on ANY internet radio station to which a user in the targeted broadcast area may be listening.

    LiveAlert WebCasts may be targeted by user designated group (channel), or by geographic area such that only persons within the targeting parameters receive the broadcast.

  • Community Emergency Information Web Sites: EMCOM maintains over 30,000 web sites, including pages for every county, and every city or town in the United States. Notifications applicable to each area immediately appear on these pages, and EMCOM Community Emergency Preparedness Coordinators can quickly post emergency notifications such as shelter locations, instructions, etc. Each of these web sites is "PubAlert" activated, and some communities may make a public version of the PopAlert or PubAlert systems available to their community through these pages.

  • Community Coordinator Network: EMCOM's neighborhood based Community Emergency Preparedness Coordinators throughout the country also receive these notifications, and for those persons in their neighborhood without weather/all hazard radios, computers, internet, cell phones or pagers, or for elderly, handicapped or other persons requiring special help, they make personal telephone calls or visits to insure that important notifications are received, and help insure that proper actions are taken.

  • Extensive Alert Notification/Communications Targeting
    While our system provides the broadest Alert Notification coverage available, it also affords the most elaborate notification targeting capabilities through its geocoded databses, including the capability for issuing agencies to define their own private, discreet, secure, encrypted channels for intra or inter agency communications. Each notification can be targeted to:
    • Virtually unlimited Public, Private, or Media channels
    • Notifications to groups within an agency or organization only
    • Notifications to user-defined groups of organizations/agencies
    • Notifications to persons/agencies involved in a specific incident only
    • Notifications to entire county, state or group of states, county or group of counties, city or group of cities, zip code or group of zip codes.
    • User-defined group of individuals (or even single individual).
    • User-defined radius (miles) of a geographic point, incident, center of zip code or city, etc.
    • Any viable Mix/Match of the above.
    • This targeting capability also applies to notifications via the WeatherAlert notification radios.

  • Alternative Mode Alert Issuance
    The system also allows for the issuance of bulletins from obscure locations or while on the go through other media including:
    • Wireless PDA
    • E-Mail
    • Cell Phone (WAP)
    • Packet Radio (ham)
    • Voice (Telephone)
    • Voice (HAM Radio)

  • Additionally, internet type notifications:
    • Can include photos, video, etc, document attachments, web page links, or even force the receiver's internet browser to a specified internet page for more information.
    • The ability to be integrated with the "dash cameras" of emergency vehicles. When they arrive at a disaster scene, these pictures can be included in a notification that pops-up on the computers of all pertinent emergency agencies or command centers to aid in damage assessment and resource allocation.
    • It can be integrated with "ham" 2 meter walkie talkies with slow-scan TV capabilities for the same purpose, such that for instance, Civil Air Patrol personnel finding the scene of a plane crash can immediately transfer notifications via packet radio, including photos of the scene before more responders arrive, that would pop-up within seconds on the computer screens of the FAA, NTSB, National Search & Rescue, etc.
    • If fed (manually or automatically) Position Reporting System (PRS) GPS coordinates, the system can generate a map to be included in the bulletin, and mark the specified position on the map with the given coordinates.

  • Alternate Communications
    Another key feedback route is through direct voice contact. During emergency situations telephone communications are often overloaded. However, EMCOM can provide "internet telephone" capabilites such that agencies can speak directly with outlying locations in 1 on 1 or conferenced "calls" via the internet when those communications are available.

    Still another route is through live, text chat. Community Emergency Preparedness Coordinators may communicate via a live text chat using either public or private channels. This subsystem also incorporates a private instant messaging function, and live, collaborative "white board" mechanism.

    SensAlert

    SensAlert allows the system to automatically generate pre-defined alert notifications to public/private emergency centers, hazmat teams and/or the public based on the activation of virtually any type of remote sensors or monitoring equipment including:
    • chemical tanks
    • pipelines
    • radiation detectors
    • flood level sensors
    • air quality sampling equipment
    • intrusion detection devices
    As with all alert notifications, messages can be generated based on entity, type and/or group of entities, geographic area or any viable combination of the above.

    OTHER Features

    • The system delivers secure, encrypted communications utilizing RSA certificated 128 bit encryption of transmissions.

    • The system allows for a virtually unlimited number of discrete channels that can be designated by the system operators, plus a channel designated specifically for access by the general public, and one for the media so that they can receive bulletins from Emergency Management agencies that will "pop up" on their newsroom computers. Use of discreet, multiplexed spread-spectrum channelizing also allows for "targeting" groups for receipt of any given message, down to single computers.

    • The system operates on all computers, regardless of computer type, operating system type (i.e. UNIX, LINUX, Microsoft Windows, Macintosh, etc.)

    • The system operates with virtually all internet browser software such as Netscape, Internet Explorer, etc. The only criteria is that it is java capable.

    • The system requires little training to operate. With simple, on-line instructions, users can be operating the system within minutes.

    • The system allows Emergency Call Centers to reinforce instructions or to give detailed instructions to persons in remote locations, or where circumstances cause emergency responders to be delayed or unavailable. The operator/dispatcher can designate a page or pages of instructions which may include graphics, photos, even video be delivered to the computer screen of the caller by simply designating them with with the user's telephone number (or any other agreed upon code). If the user is currently on-line, the pages will appear on their computer within seconds. This system has "persistence": If the user must hang up the phone to access the internet with it, the pages will be delivered when the user makes an internet connection and goes to the agency's web site. The designated pages will appear automatically. If needed, the operator/dispatcher can continue to aid the subject through a text chat box/private instant messaging system which includes a "whiteboard" capability.

      This same mechanism is available to ANY group or sub-group of individuals. The leader of the group can indicate any internet pages in sequence, and the internet browsers of the remainder of the group will immediately display the same page(s).

    • The system maintains comprehensive, chronological logs of all messages recorded by channel and/or by incident. Users may review these logs at any time to insure they have not missed a bulletin while their computer was temporarily off-line. Users only have access to those logs of channels to which you have granted them access.



    To view a "mock-up" of the System Operations area that would be available to you with use of the system, CLICK HERE.


    Contact EMCOM for more information.



Nat'l Alert/Preparedness | About EMCOM | Policies & Statements | Site Map | Contact Us
Copyright © 1998-2004
All Rights Reserved